mediator is insistor
The mediator's main role is to do anything and everything necessary to insist both parties to reach agreement in win-win satisfaction. The mediator may insist in contacting the other parties to arrange for an introductory meeting to resolve problems among them. The mediator educates the parties about the mediation process and rules of mediation, other alternatives conflict resolution, issues that are typically addressed by both parties, options and principles that may be considered, research, court standards, etc. The mediators by using their skills fully tries to solve problems by educate them about disadvantages of problem. We can say that mediators are expert people in problem solving.